We have collected the questions most frequently asked of the staff of the Triestina Car Park near the Venice Airport. Check the page and find the information you need to clarify any doubts you may have. If you cannot find the answer you need, please do not hesitate to contact us.
You can reach us by phone at the number below, or write to us by filling out the form on the Contacts page.
Yes, the Triestina Car Park is open from 08am to 06pm a day every day of the year, and guarantees continuous and complete service.
It is possible to pay online by credit card, and there is also the option to pay directly on site at the time of parking.
No, the service is free only to and from the Venice Airport.
While for the routes to Treviso Airport, Venice Mestre Train Station and the Port
of Venice are paid services.
When booking online you can check the rate based on the number of passengers and the destination.
The “Keep the Keys” service can only be requested for cars.
It is not available for motorcycles or for cars if services such as the Valet Car service or covered parking are requested.
Just 2.5 Km.
We are open from 08am to 06pm a day, 7 days a week.
The shuttle service operates from 08am to 06pm a day, 7 days a week.
About 5 minutes.
The shuttle does not have a set schedule but leaves according to the needs of the customers, approximately every 10 minutes.
We recommend 2 hours ahead of departure for international flights and 1.5 hours ahead of departure for domestic flights.
Cars are always parked by the car park staff. If you have requested the Keep the Keys service, the keys will be returned to you after the car is parked.
Yes, upon request and written confirmation based on availability.
It is not a problem. We only ask that you warn us in order for us to better organize our service.
We always have multi-lingual personnel in the front office.
The same day as your return or, in the event your return flight is in the early morning hours, the day before.
The car park is fenced all around, equipped with an automatic gate with personnel present inside from 08am to 06pm a day.
Yes, as long as they are small.
The rate is determined by each 24 hour period, not by following the calendar, but rather counting every 24 hours (e.g.: Monday 8:00 am/Tuesday 8:00 am = 1 day).
Yes, as long as the person leaving the car indicates who will be picking up the car when it is left.
It is a paid service that must be booked in advance. It allows you to have your car picked up directly at the airport and then pick it up again when you return to the airport. For departures, customers should call when they are about 20 minutes from the terminal, and as soon as they collect their luggage upon arrival.
Just call our operator on the mobile phone number indicated on the receipt you will use to pick up the car as soon as you collect your luggage and then wait for our minibus to arrive at the meeting point indicated to you at departure.
Our covered parking has solid and certified roofs. We do not use anti-hail nets.
In this case we kindly ask that you give us as much prior notice as possible in order to allow us to prepare your car in order of exit.
No, cars are moved only inside the car park. They are never on public roads, unless being taken to a contract car wash facility.
The service does not run on any fixed schedule, but rather shuttles depart on the basis of customer arrivals and are decided by our staff to best manage customer satisfaction and operational needs.
Just call us upon your arrival, and we will send the shuttle to the same place where we left you at your departure.
If possible we will start your car free of charge should the battery be drained; if we are unable to get the car started, we will refer you to a trusted 24-hour roadside assistance operator.
All you have to do is give us a copy of the booking or let us know if you have made a reservation by telephone. If possible, customers should write down the vehicle registration (number) plate before coming to our staff.
When you leave the car.
We accept payments with debit and credit cards. We do not accept American Express.
They are minibuses with 8 passenger seats, plus one for the driver.
We are insured in the event of theft and fire.
No, our shuttles are not equipped to transport disabled people.
We have agreements with a tire shop, body shop and auto mechanic.
Yes, we can recommend different types of accommodations in each price range.
Please contact our operators to communicate any changes.
There are no penalties. We simply ask that you inform us as early as possible in order to allow us to offer the space to another customer.
Triestina car park is temporarily CLOSED